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Billing

  • Do you mail me a monthly paper invoice?
    October 10, 2016

    We do not mail paper invoices by postal mail. Invoices will be provided in PDF format via email.

  • How do I setup automatic payments with my credit card?
    October 10, 2016

    Automatic payments can be configured very easily via the Self-Care portal at: https://my.t38fax.com/ Once you've logged in, click on the "Billing Information" tab. Afterwards, in the left hand colum, select "Payment Info." Now in the "Preferred Payment Method" area to the righ...

  • How do I add/edit my credit card information?
    October 10, 2016

    Your credit card information can be managed in your Self-Care portal by logging in at https://my.t38fax.com.

  • When will my invoice be available?
    October 10, 2016

    By default, your invoice will be available monthly on the day of the month your account was first activated. Calendar month billing is available, if required.

  • What methods of payment do you accept?
    October 10, 2016

    Our preferred methods of payment are credit and debit cards from American Express, MasterCard, and Visa.

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